Privacy Policy

PRIVACY POLICY

Effective Date: August 31, 2026

The Akeena Group (“The Akeena Group,” “TAG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how The Akeena Group collects, uses, discloses, and protects information in connection with theakeenagroup.com (the “Website”).

The Akeena Group is a Ventura, California-based architecture and construction management firm providing architecture, design, construction management, and related services, including custom homes, ADUs, multifamily housing, fire rebuilds, residential renovations, and other projects.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Information You Provide to Us

When you contact The Akeena Group through our Website, you may voluntarily provide personal information through our contact form.

Our current contact form requests:

First name;
Last name;
Phone number;
Project type;
Email address; and
Message or other information you choose to include in your inquiry.

We use this information to respond to your inquiry, understand your project needs, communicate with you, and determine whether our services may be appropriate for your project.

You may also provide information directly to us by email, telephone, or other methods of communication.

B. Newsletter Information

Our Website allows visitors to subscribe to The Akeena Group’s monthly newsletter.

If you subscribe, we collect your email address and use it to send you our newsletter and related information concerning The Akeena Group, our services, projects, building and design topics, company news, and other related information.

You may unsubscribe from promotional or newsletter communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

C. Information Collected Automatically

When you visit the Website, certain information may be collected automatically through website technology, hosting services, analytics services, security features, and similar technologies.

This may include:

Internet Protocol (“IP”) address;
Browser type and version;
Device type;
Operating system;
Pages viewed;
Date and time of your visit;
Referring website;
General geographic information; and
Information concerning how you interact with the Website.

This information is generally used to operate, maintain, secure, analyze, and improve the Website.

2. GOOGLE ANALYTICS

The Akeena Group uses Google Analytics to understand how visitors use our Website and to help us improve its content, functionality, and performance.

Google Analytics may collect information concerning Website visits, browser and device characteristics, approximate geographic information, sessions, and interactions with the Website. Google Analytics may use cookies and similar technologies for these purposes.

The Akeena Group does not intentionally provide Google Analytics with information submitted through our contact form such as your name, email address, or telephone number for the purpose of identifying you.

Google’s collection and use of information is governed by Google’s applicable privacy policies and terms.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function properly and understand how visitors interact with them.

We may use cookies for purposes including:

Website functionality;
Security;
Analytics;
Measuring Website traffic;
Understanding visitor behavior;
Improving Website performance; and
Improving the user experience.

Google Analytics may use cookies to distinguish users and sessions and to provide Website usage statistics.

You can control or delete cookies through your browser settings. Disabling cookies may affect certain Website functions.

4. WORDPRESS AND WEBSITE HOSTING

The Website is built using WordPress and is hosted through GoDaddy.

As a result, information associated with Website visits, requests, security events, or other interactions may be processed by WordPress-related technology and our hosting provider as necessary to provide, maintain, secure, and operate the Website.

The Akeena Group does not control the privacy practices of third-party technology providers and encourages visitors to review their applicable privacy policies.

5. EMAIL AND COMMUNICATION SERVICES

The Akeena Group uses Google email services for business communications.

Information you send to an @theakeenagroup.com email address, including information submitted through the Website’s contact form, may be processed through Google’s email services.

We use this information to communicate with prospective clients, clients, vendors, consultants, and other individuals who contact us.

6. HOW WE USE PERSONAL INFORMATION

We may use personal information collected through the Website to:

Respond to inquiries;
Respond to requests for information;
Communicate with prospective clients;
Understand the type of project or service you are interested in;
Evaluate potential project opportunities;
Provide information about our services;
Communicate regarding potential or existing business relationships;
Send newsletters and other communications to individuals who have requested them;
Improve the Website;
Analyze Website traffic and performance;
Maintain Website security;
Detect and prevent misuse;
Maintain appropriate business records;
Comply with legal obligations; and
Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.

We do not use personal information submitted through the Website for purposes unrelated to the reason it was provided except as permitted by applicable law.

7. PROJECT AND PROPERTY INFORMATION

Because The Akeena Group provides architecture, design, and construction management services, visitors may choose to include information about a potential project in the message portion of our contact form.

You should not submit confidential financial information, passwords, Social Security numbers, government identification numbers, or other highly sensitive information through the general Website contact form.

If you voluntarily provide information about a property or potential project, we may use that information to respond to your inquiry, evaluate the potential project, and communicate with you concerning our services.

Submitting an inquiry does not create an architect-client, contractor-client, construction management, design, professional, fiduciary, or contractual relationship.

8. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our Website and conduct our business.

These parties may include:

Website and Hosting Providers

Our Website is built using WordPress and hosted through GoDaddy.

Analytics Providers

We use Google Analytics to analyze Website traffic and visitor interactions.

Email and Communication Providers

We use Google email services for business communications.

Professional and Business Service Providers

We may disclose information to service providers that assist us with legitimate business functions, including information technology, cybersecurity, legal, accounting, insurance, and administrative services.

Legal and Regulatory Disclosures

We may disclose information when we believe disclosure is reasonably necessary to:

Comply with applicable law;
Respond to legal process;
Respond to a government request;
Protect the rights, property, or safety of The Akeena Group or another person;
Investigate fraud or unlawful activity; or
Enforce applicable agreements or legal rights.

Business Transfers

If The Akeena Group undergoes a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

9. SALE OR SHARING OF PERSONAL INFORMATION

The Akeena Group does not sell personal information for monetary consideration.

We also do not intentionally disclose personal information to third parties for their own independent direct-marketing purposes.

Our use of third-party services such as Google Analytics may involve the collection or processing of information by those providers for their own purposes as described in their applicable policies.

Nothing in this section is intended to characterize a particular activity as a “sale” or “sharing” under California law where that legal determination depends on facts, applicable law, or the configuration of a third-party service.

10. CALIFORNIA PRIVACY RIGHTS

California law, including the California Consumer Privacy Act (“CCPA”), as amended, provides certain privacy rights when the applicable legal requirements are met.

Depending on whether the CCPA applies to The Akeena Group and your particular circumstances, California residents may have rights that include:

The right to know about personal information collected about them;
The right to request access to personal information;
The right to request deletion of personal information, subject to applicable exceptions;
The right to request correction of inaccurate personal information;
The right to opt out of the sale or sharing of personal information, when applicable;
The right to limit certain uses or disclosures of sensitive personal information, when applicable; and
The right not to receive discriminatory treatment for exercising applicable privacy rights.

Not every right applies to every business, individual, or category of information.

If you wish to submit a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests. Verification information will be used only as reasonably necessary to verify and process the request and protect against unauthorized requests.

We will respond to valid requests within the time required by applicable law.

11. GLOBAL PRIVACY CONTROL

Certain browsers and devices provide a Global Privacy Control (“GPC”) or similar opt-out preference signal.

To the extent required by applicable California law, The Akeena Group will process recognized opt-out preference signals in accordance with applicable legal requirements.

12. CLIENT INFORMATION

If you become a client of The Akeena Group, additional information may be collected and maintained outside the Website as part of our professional and business relationship.

Information collected in connection with a project may be subject to separate contracts, agreements, confidentiality obligations, professional obligations, and other policies.

This Privacy Policy applies to information collected through the Website and does not replace the terms of a separate written agreement between The Akeena Group and a client.

13. PROJECT PHOTOGRAPHS AND TESTIMONIALS

The Website may display project photographs, renderings, descriptions, testimonials, and other materials relating to projects completed or undertaken by The Akeena Group.

We use these materials to showcase our work and provide information about our services.

We seek to use client and project information appropriately and in accordance with applicable permissions and business relationships.

14. DATA SECURITY

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no electronic transmission or storage system is completely secure. We therefore cannot guarantee the absolute security of information transmitted through or stored in connection with the Website.

15. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, communicating with subscribers, resolving disputes, enforcing agreements, protecting our business, and complying with legal obligations.

The period for which information is retained depends on the nature of the information and the reason it was collected.

16. CHILDREN’S PRIVACY

The Website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through the Website.

If you believe a child under 13 has provided personal information to us through the Website, please contact us so that we can take appropriate steps.

17. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites, including social media platforms and other websites.

The Akeena Group does not control the privacy practices, content, security, or policies of third-party websites.

A link to a third-party website does not constitute an endorsement or guarantee of that website.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services, or applicable laws.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy.

19. CONTACT US

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

The Akeena Group
394 E Main Street, Suite 201
Ventura, California 93001
805-846-6241
info@theakeenagroup.com

Last Updated: August 31, 2026